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  • How It Works

    How to order

    Step 1 - choose a collection that matches your pet’s personality.

    Step 2 - choose or take a photograph of your pet that satisfies our photo guidelines:

    • Close up photos taken at eye level work best.
    • Take your photo in natural day light and don’t use flash.
    • Try to get your pet to sit or stay still or at least make sure there isn’t any blur.
    • Take care to make sure all your pet’s ears are within the photo frame and aren’t missing.
    • Don't use a screenshot - photo files retain a higher definition finish.
    • If possible choose a photo where your pet isn’t looking directly at the camera.

    Step 3 - Upload your photo* when adding a product to basket, and then complete the checkout process. 

    *Feel free to upload multiple photographs - our artists will select the best quality option.

     Example of a good photo - featuring a good boy!

    Example of a bad photo - she still a good girl tho!


    Our production process

    Step 1 - Create - our expert digital artists create a re-touched version of our collections featuring your pet.

    Step 2 - Art review - we cross check each other’s designs to make sure are all satisfied with the finished result.

    Step 3 - Manufacture - your custom artwork is sent for print at one of our international fulfilment partners.

    Step 4 - Quality control - a final quality check takes place on the finished product.

    Step 5 - Pack and protect - your order is placed in protective packaging that uses minimal plastic.

    Step 5 - Delivery - we will send you tracking information once your order is in transit. Time to get excited!

    Step 6 - Share the magic (optional)...

    If you love your artwork as much as us, then we would really appreciate if you can share and tag us with your new masterpiece on social media. We are a small family business so we really mean it when we say it - we are extremely grateful for your support! Thanks 😊