At Pet Fiction, we’re dedicated to delivering your custom pet portraits and accessories with care and precision. Please stick to the shipping timeline provided at checkout as the final ‘expected’ delivery timeline. This is usually up to 2 weeks for most orders. We also offer a Skip the Queue option for faster artwork creation.

Below, you’ll find everything you need to know about our shipping process.

Artwork Preview: You’ll receive a preview of your artwork within 2–3 days of placing your order.

Approval & Dispatch: Once you approve your artwork, your order is printed and shipped within 1–2 days.

Delivery:

USA, UK, Canada, Australia, and Europe: Delivery typically takes 5–7 working days after shipping.

Please allow a few extra days during peak holiday periods.

All orders are shipped with tracking, so you can stay updated every step of the way.

Shipping Costs

FREE shipping on orders over $100!

For orders under $100, we charge a flat fee of $10.

Shipping charges will be calculated at checkout and displayed clearly before you complete your purchase.

Delivery of Multiple Items

We strive to package and deliver your entire order together. However, certain items, such as framed portraits and accessories, may be shipped separately due to their unique handling requirements. Rest assured, tracking information will be provided for each shipment.

Skip the Queue

Need your order sooner? Choose our Skip the Queue option to move your artwork to the front of our production line.

This service prioritises the creation of your artwork, but delivery times remain unchanged.

Perfect for gifting occasions or during busy seasons!

Holiday Shipping Guidelines

To ensure your orders arrive on time during the holiday season, please allow for extended processing and shipping times. Keep an eye on our homepage for specific cut-off dates and updates.

Important Notes

All shipping timelines are estimates and may vary depending on factors like courier delays or order approval times.

If we require a new pet photo or additional details for your order, production time may increase.

Need help? Our customer support team is here to assist you. Reach out anytime at support@petfiction.com.